Gain added value.
From our service.
Our quality standard is the satisfaction of our customers. In addition to advice from our experts, we offer service and maintenance packages that precisely match the respective requirements. The result: an all-inclusive, stress-free route to the ideal cooling solution.
Simply the best on the market.
And that’s true of our service too.
Our comprehensive range of services ensures that you receive the very best cooling solution available, whether you’re an operator, installer or OEM customer.
A vast services network.
Cover the entire Asia-Pacific region.
Service procedures:
Provide local language first level support to customers, provide secondary support through on-site technology, tertiary support from Shenyang regional headquarters, GDD headquarters provides top support.
Service outlets in China
Five Service Centers & Common Spare Parts Warehouse:
Beijing
Shanghai
Shenzhen
Wuhan
Chengdu
Service Headquarters & Maintenance Center:
Shenyang
30+ Service Partners:
Covering major cities across the country
Two quick ways to contact us.
the 7 x 24-hour service line.
+86 024 83780248
Care about the usage details.
The G-IOT system detects the operating data of each device in real time, and then provides the most reasonable maintenance plan according to your actual use. Save your expenses and ensure the long-term and stable operation of your equipment.
We think customer.
Provide spare parts sales service, all from the actual needs of customers.
According to your use, we will make maintenance plan for you, we will prepare the spare parts you need in advance, when your equipment arrives at the maintenance time, we will timely contact you and arrive for maintenance service; At the same time, our service specialist will also provide you with new equipment sales services according to your actual situation.
We stand by your side, no matter what.
Supporting you every step of the way.
Our service doesn't stop with the delivery and commissioning of your new product. With our special maintenance packages, we ensure that our cooling systems run smoothly even after many years. We believe in the quality of our products. That is why we offer individual maintenance and guarantee packages.
Would you like to find out more?
